As a HR professional I have believed in 3 mantras- Available, Attentive & Reliable. My suggestions to a budding Hr professionals is to believe themselves as a person and look at HR as a service not work.
Once I remember I got a call from an employee’s wife and was thanked for the promotion he got. Though I had nothing much to do about his promotion but being able to spot a Talent, motivate him to keep doing better and then giving a fair platform for him to be evaluated is what I felt was the right thing to do.
I hold this close as a personal achievement. Apart from this being awarded an HR professional of the Year 2019 by Genius HR Excellence Awards, getting CEO awards for HR Contribution, but that call still holds a place close to my heart.
I believe HR can only contribute strategically to the organization by keeping it’s people at fore front.
Contributions of an HR in an organisation:
Apart from my 3 mantars, understanding the business will do the magic.
Few days back while planning 2021 business map I was called in for the planning meet and it’s was a 3 day 3 zones plan meet. I was not able to understand the business lingo and add value to the discussion I would have been only at the receiving part of the information but being there with my business understanding I could add at least 2 sales expansion project which if executed well will boost sales by 5%.
Yes, if delivered in a way people really experience. Rural Teams with their type of examples and urban teams getting to know solutions of their type of problems helps a lot. For instance, When I had to teach organisational values to my field force I used stories from field which depicted those values and the learning spread like fire and message delivered loud and clear.
By having a clear impact area and ability to measure the impacts post training numerically.